地址一流，交通方便，前枱工作人員非常專業

If it was not for the one huge downside I would say that this is a fabulous hotel, at a great price in an amazing location for getting to Hong Kong. The receptionists are lovely and the facilities are great. However, the swimming pool insists everyone wears a hat and will very rudely tell you in Chinese that you can not use it if you dont have one. Their explanation is that hair clogs up drains but other hotels dont apply such rules. The need for a hat really should be put on their hotel advert as without letting the customer know about this rule it isnt acceptable and can be seen as mis-selling. All the customers I met hated this rule too and I would urge the manager to change this rule as hotel customers shouldnt be forced into buying hats. But if they insist on keeping it please can you advertise this rule so customers can consider it before they book. A shame because it was an extremely nice pool, apart from that rule.

酒店离罗湖火车站很近，中心区，什么都方便。跟同事出差住了几次了。

Ok

酒店着实不错，服务很好，房间干净亮堂，忘记拍照了，周边出行很方便.

hotel location is very good. main entrance hall at the ground floor reserve a very large area for tea and coffee customers to sit, you pay for drinks when enter. only about several seats available at one of the small corner for free if you would like to meet your friends over there. main gate entrance steps are slippery, it will be much better if covered with carpets. the dim-sum restaurant on the first floor serves good food, average costs US15.- per head. plenty bell boys available almost all the time, carrying large bags is not a problem.

都可以，但網速眞的太慢了，又容易斷線。

比较满意

服务态度好，房间宽敞明亮，很不错

Good and convenient place and neat and clean

This is my first choice hotel. It is handy to the Luo Hu border control point (about 500 metres). It is an easy level walk to the border control point. The staff are very friendly and always ready to help with luggage, directions etc. Most of them speak English.

不错不错不错不错不错

Staff was really helpful, kind, patient. Despite the heat, we felt cold (we werent feeling well), and when the aircon system didnt spit out enough heat, they provided an additional heater immediately. They even offered to make us ginger soup to get well. When we needed a taxi, they called one and when it came late, they explained patiently why it is better to wait for the taxi they ordered than try to find one on the street since the hotel is in an area where there arent so many taxis. Food was great, breakfast had all the stuff westerners (and others) like, and they served fresh ground coffee. The small shop has a wide variety of goodies (though expensive) and is open in the evenings, too. Rooms and facilities were clean and the room didnt smell of smoke at all. The whole hotel looks neat including from the outside (kind of European looking).

经常入住，感觉很方便，很温馨

特别棒的酒店 交通便利 周围很繁华 酒店设施很干净

老店一家，内部装修显陈旧，房间面积够用，周边到处工地，环境不好，唯一优点就是离关口很近，10分钟步行即到。

很一般，太旧

续房时给了很大优惠，服务不错！

一般般

非常完美非常感谢非常非常。卫生服务吃饭OK

在罗湖，周边很热闹，不过酒店有些老了。

位置不错，但是服务态度一般。

位置很不错，下次还会住

还可以吧，设施有点旧了

??……一起玩得 有时候就是一 不会太太 1????！这是我想说了一个劲儿 不过现在还不会

服务、设施还可以，房间含早的话就更好了

舒适

设施稍欠便利

服务设施不错就是旧了点

很不错的酒店，价格也实惠，周边逛街是没的说，吃饭的地方和便利店也很多，购物，娱乐一应俱全，下次还会住。

一般般！感觉早餐太差！！！早餐太差！

nice to.stay amd.work......

洗手问與浴室同在一空间，洗浴后坐厕盡濕，设计不合理！

深圳出差每次都住这儿，可惜周边修地铁较吵

还行，酒店位置不错，出行方便。

没有赠送早餐，价格也不便宜啊！

交通方便，價錢合理，前枱服務更是一流

酒店各方面都非常的好，如果前台能再灵活一点就好了。入住的时候有一男前台在那里站着看也没来办理入住，另一女前台办完其他客人后也没帮我们办理，明明我们就在那里排队等，问她可以办入住吗，才过来帮我们办理。退房的时候，一男一女前天在一个角落里讨论新版人民币，拿着上下打量，眼里见不到有客人在等候退房，问过能否办理退房才过来处理。

一直住的 习惯了 熟悉了

离罗湖口岸和火车站近，去香港方便，离商业区也近，购物饮食都很方便，设施也有点老，但卫生还可以!!! 服务方面遇到了一般酒店常见问题,房间内消费问题!!扯不清,说不明!!很麻烦!!! 幸好酒店前台还比较明事理,妥善解决了!!!但碰到这种问题还是会很头疼!!!希望改进!!!

高級房滿了，升值到豪华套房，本來是很喜悅，但居然只有兩条浴巾，连面巾都沒有，早上怎样洗脸？要那么大的房间，那么多傢私也沒用。

酒店免费升级了豪华标间，非常谢谢!

还好

离罗湖口岸近，如在附近办事及从这个口岸香港很方便！三楼丹桂轩深圳总店美味

房间有股霉味，高架边的房间很吵。

Good services and friendly staffs. Will recommend both for business travel.

位置方便。早餐种类略少，餐厅面积太小。

周边交通不太方便，打车易堵。酒店健身房略小，早餐一般。

酒店很不错

酒店离国贸和罗湖口岸，火车站都非常近出行很方便。老酒店服务还是非常温馨，喜欢了，下次还会入住。

酒店很旧，就是离火车站，罗湖口岸近。

一起来自中国式摔跤的时候。

很好，很满意

还是在深圳性价比比较好的酒店，很好

总的来说一般，吃饭得出去找一找

房間一般般.有点旧

来深圳经常住这酒店，市中心靠罗湖关口，交通很方便，老牌的四星酒店，二楼的丹桂轩酒楼的早茶还是原来的高水准，赞一个。