地址一流，交通方便，前枱工作人員非常專業

If it was not for the one huge downside I would say that this is a fabulous hotel, at a great price in an amazing location for getting to Hong Kong. The receptionists are lovely and the facilities are great. However, the swimming pool insists everyone wears a hat and will very rudely tell you in Chinese that you can not use it if you dont have one. Their explanation is that hair clogs up drains but other hotels dont apply such rules. The need for a hat really should be put on their hotel advert as without letting the customer know about this rule it isnt acceptable and can be seen as mis-selling. All the customers I met hated this rule too and I would urge the manager to change this rule as hotel customers shouldnt be forced into buying hats. But if they insist on keeping it please can you advertise this rule so customers can consider it before they book. A shame because it was an extremely nice pool, apart from that rule.

酒店離羅湖火車站很近，中心區，什么都方便。跟同事出差住了幾次了。

Ok

酒店著實不錯，服務很好，房間干凈亮堂，忘記拍照了，周邊出行很方便.

hotel location is very good. main entrance hall at the ground floor reserve a very large area for tea and coffee customers to sit, you pay for drinks when enter. only about several seats available at one of the small corner for free if you would like to meet your friends over there. main gate entrance steps are slippery, it will be much better if covered with carpets. the dim-sum restaurant on the first floor serves good food, average costs US15.- per head. plenty bell boys available almost all the time, carrying large bags is not a problem.

都可以，但網速眞的太慢了，又容易斷線。

比較滿意

服務態度好，房間寬敞明亮，很不錯

Good and convenient place and neat and clean

This is my first choice hotel. It is handy to the Luo Hu border control point (about 500 metres). It is an easy level walk to the border control point. The staff are very friendly and always ready to help with luggage, directions etc. Most of them speak English.

不錯不錯不錯不錯不錯

Staff was really helpful, kind, patient. Despite the heat, we felt cold (we werent feeling well), and when the aircon system didnt spit out enough heat, they provided an additional heater immediately. They even offered to make us ginger soup to get well. When we needed a taxi, they called one and when it came late, they explained patiently why it is better to wait for the taxi they ordered than try to find one on the street since the hotel is in an area where there arent so many taxis. Food was great, breakfast had all the stuff westerners (and others) like, and they served fresh ground coffee. The small shop has a wide variety of goodies (though expensive) and is open in the evenings, too. Rooms and facilities were clean and the room didnt smell of smoke at all. The whole hotel looks neat including from the outside (kind of European looking).

經常入住，感覺很方便，很溫馨

特別棒的酒店 交通便利 周圍很繁華 酒店設施很干凈

老店一家，內部裝修顯陳舊，房間面積夠用，周邊到處工地，環境不好，唯一優點就是離關口很近，10分鐘步行即到。

很一般，太舊

續房時給了很大優惠，服務不錯！

一般般

非常完美非常感謝非常非常。衛生服務吃飯OK

在羅湖，周邊很熱鬧，不過酒店有些老了。

位置不錯，但是服務態度一般。

位置很不錯，下次還會住

還可以吧，設施有點舊了

??……一起玩得 有時候就是一 不會太太 1????！這是我想說了一個勁兒 不過現在還不會

服務、設施還可以，房間含早的話就更好了

舒適

設施稍欠便利

服務設施不錯就是舊了點

很不錯的酒店，價格也實惠，周邊逛街是沒的說，吃飯的地方和便利店也很多，購物，娛樂一應俱全，下次還會住。

一般般！感覺早餐太差！！！早餐太差！

nice to.stay amd.work......

洗手問與浴室同在一空間，洗浴后坐廁盡濕，設計不合理！

深圳出差每次都住這兒，可惜周邊修地鐵較吵

還行，酒店位置不錯，出行方便。

沒有贈送早餐，價格也不便宜啊！

交通方便，價錢合理，前枱服務更是一流

酒店各方面都非常的好，如果前臺能再靈活一點就好了。入住的時候有一男前臺在那里站著看也沒來辦理入住，另一女前臺辦完其他客人后也沒幫我們辦理，明明我們就在那里排隊等，問她可以辦入住嗎，才過來幫我們辦理。退房的時候，一男一女前天在一個角落里討論新版人民幣，拿著上下打量，眼里見不到有客人在等候退房，問過能否辦理退房才過來處理。

一直住的 習慣了 熟悉了

離羅湖口岸和火車站近，去香港方便，離商業區也近，購物飲食都很方便，設施也有點老，但衛生還可以!!! 服務方面遇到了一般酒店常見問題,房間內消費問題!!扯不清,說不明!!很麻煩!!! 幸好酒店前臺還比較明事理,妥善解決了!!!但碰到這種問題還是會很頭疼!!!希望改進!!!

高級房滿了，升值到豪華套房，本來是很喜悅，但居然只有兩條浴巾，連面巾都沒有，早上怎樣洗臉？要那么大的房間，那么多傢私也沒用。

酒店免費升級了豪華標間，非常謝謝!

還好

離羅湖口岸近，如在附近辦事及從這個口岸香港很方便！三樓丹桂軒深圳總店美味

房間有股霉味，高架邊的房間很吵。

Good services and friendly staffs. Will recommend both for business travel.

位置方便。早餐種類略少，餐廳面積太小。

周邊交通不太方便，打車易堵。酒店健身房略小，早餐一般。

酒店很不錯

酒店離國貿和羅湖口岸，火車站都非常近出行很方便。老酒店服務還是非常溫馨，喜歡了，下次還會入住。

酒店很舊，就是離火車站，羅湖口岸近。

一起來自中國式摔跤的時候。

很好，很滿意

還是在深圳性價比比較好的酒店，很好

總的來說一般，吃飯得出去找一找

房間一般般.有點舊

來深圳經常住這酒店，市中心靠羅湖關口，交通很方便，老牌的四星酒店，二樓的丹桂軒酒樓的早茶還是原來的高水準，贊一個。

離羅湖口岸近

好 很好 非常好 特別好 太好了

很不錯滿意

衛生干凈，環境不錯，飲食也可以！

位置比較好設施比較舊不過此價格還算合理。

多次入住，很喜歡

性價比高

有股味道

good location.......

還可以就是停車費太高了！

good place........nb

客戶很滿意的一次入住！早餐很棒，二樓的丹桂軒茶點正宗極了！到深圳的首選！

Goog

不錯

略有發潮的味道，其他真心不錯

這家酒店還是不錯的，交通便利，環境優雅。多次出差入住，還算比較滿意。值得推薦。

不怎么樣，尤其退房手續慢

還不錯的

清潔