The address is first-class, the transportation is convenient, and the front desk staff is very professional

If it was not for the one huge downside I would say that this is a fabulous hotel, at a great price in an amazing location for getting to Hong Kong. The receptionists are lovely and the facilities are great. However, the swimming pool insists everyone wears a hat and will very rudely tell you in Chinese that you can not use it if you dont have one. Their explanation is that hair clogs up drains but other hotels dont apply such rules. The need for a hat really should be put on their hotel advert as without letting the customer know about this rule it isnt acceptable and can be seen as mis-selling. All the customers I met hated this rule too and I would urge the manager to change this rule as hotel customers shouldnt be forced into buying hats.But if they insist on keeping it please can you advertise this rule so customers can consider it before they book. A shame because it was an extremely nice pool, apart from that rule.

The hotel is very close to Luohu railway station, the central area, everything is convenient. I've been living with my colleagues on business several times.

Ok

The hotel is really good. The service is very good. The room is clean and bright. I forgot to take photos. It's very convenient to travel around

hotel location is very good. main entrance hall at the ground floor reserve a very large area for tea and coffee customers to sit, you pay for drinks when enter. only about several seats available at one of the small corner for free if you would like to meet your friends over there. main gate entrance steps are slippery, it will be much better if covered with carpets. the dim-sum restaurant on the first floor serves good food, average costs US15.- per head. plenty bell boys available almost all the time, carrying large bags is not a problem.

Everything is OK, but the network speed is really too slow and it's easy to break the line.

Quite satisfied

Good service attitude, spacious and bright rooms, very good

Good and convenient place and neat and clean

This is my first choice hotel. It is handy to the Luo Hu border control point (about 500 metres). It is an easy level walk to the border control point. The staff are very friendly and always ready to help with luggage, directions etc. Most of them speak English.

That's good

Staff was really helpful, kind, patient. Despite the heat, we felt cold (we werent feeling well), and when the aircon system didnt spit out enough heat, they provided an additional heater immediately. They even offered to make us ginger soup to get well. When we needed a taxi, they called one and when it came late, they explained patiently why it is better to wait for the taxi they ordered than try to find one on the street since the hotel is in an area where there arent so many taxis. Food was great, breakfast had all the stuff westerners (and others) like, and they served fresh ground coffee. The small shop has a wide variety of goodies (though expensive) and is open in the evenings, too. Rooms and facilities were clean and the room didnt smell of smoke at all.The whole hotel looks neat including from the outside (kind of European looking).

Often check in, feel very convenient, very warm

It's a great hotel with convenient transportation. The surrounding area is very prosperous and the hotel facilities are very clean

An old shop with old interior decoration and sufficient room area. There are construction sites around. The environment is not good. The only advantage is that it is very close to the pass and can be reached within 10 minutes' walk.

Very ordinary, too old

Great discounts were given when renewing the room, and the service was good!

So-so

Perfect. Thank you very much. Health service eating OK

In Luohu, the surroundings are very lively, but the hotel is a little old.

The location was good, but the service attitude was average.

The location is very good. I'll stay next time

It's OK. The facilities are a little old

??…… Sometimes we can't play together????! That's what I want to say, but not yet

The service and facilities were OK, the room would be better if it was early

comfortable

Facilities are slightly inconvenient

The service facilities are good, but they are a little old

It's a very good hotel with affordable prices. It's impossible to go shopping around. There are many places to eat and convenience stores. There are all kinds of shopping and entertainment. I'll stay next time.

So-so! I feel breakfast is too bad!!! Breakfast is terrible!

nice to.stay amd.work......

Hand washing and bathroom are in the same space. The toilet is wet after bathing. The design is unreasonable!

I live here every time I'm on business in Shenzhen, but it's noisy to build subways around

It's OK. The location of the hotel is good and it's convenient to travel.

No complimentary breakfast, the price is not cheap!

Convenient transportation, reasonable price, front desk service is first-class

All aspects of the hotel are very good, if only the front desk could be more flexible. At the time of check-in, a male receptionist stood there and didn't come to check in. Another female receptionist didn't help us check in after other guests. We were waiting in line there and asked her if she could check in, so she came to help us. When checking out, a man and a woman discussed the new version of RMB in a corner the day before yesterday. They looked up and down, but they couldn't see any guests waiting to check out. They asked if they could check out before they came to deal with it.

I'm used to living all the time

It's close to Luohu port and railway station. It's convenient to go to Hong Kong and close to the business district. It's convenient to shop and eat. The facilities are a little old, but the sanitation is OK!!! In terms of service, I encountered common problems in general hotels and consumption problems in the room!! Not clear, not clear!! so much trouble!!! Fortunately, the front desk of the hotel is quite reasonable and has been properly solved!!! But this kind of problem will still be a headache!!! Hope to improve!!!

It was a great joy to appreciate to the luxury suite when the superior rooms were full, but there were only two bath towels, not even facial towels. How to wash your face in the morning? It's no use having so much furniture for such a big room.

The hotel upgraded the deluxe standard room for free. Thank you very much!

not so bad

It's close to Lo Wu port. It's very convenient to work nearby and from this port to Hong Kong! Third floor danguixuan Shenzhen head office

There was a musty smell in the room, and the room on the elevated side was very noisy.

Good services and friendly staffs. Will recommend both for business travel.

Convenient location. There are few kinds of breakfast and the restaurant area is too small.

The surrounding traffic is not very convenient, and it is easy to be blocked by taxi. The hotel gym is slightly smaller and breakfast is average.

The hotel is very good

The hotel is very close to the international trade, Luohu port and railway station. It is very convenient to travel. The service of the old hotel is still very warm. I like it. I'll check in next time.

The hotel is very old, which is close to the railway station and Luohu port.

When we wrestled together from China.

Very good, very satisfied

It's still a hotel with good cost performance in Shenzhen. It's very good

Generally speaking, I have to go out and look for food

The room is just so. It's a little old