caro19
The address is first-class, the transportation is convenient, and the front desk staff is very professional
2023-12-12
garyguo
If it was not for the one huge downside I would say that this is a fabulous hotel, at a great price in an amazing location for getting to Hong Kong. The receptionists are lovely and the facilities are great. However, the swimming pool insists everyone wears a hat and will very rudely tell you in Chinese that you can not use it if you dont have one. Their explanation is that hair clogs up drains but other hotels dont apply such rules. The need for a hat really should be put on their hotel advert as without letting the customer know about this rule it isnt acceptable and can be seen as mis-selling. All the customers I met hated this rule too and I would urge the manager to change this rule as hotel customers shouldnt be forced into buying hats.But if they insist on keeping it please can you advertise this rule so customers can consider it before they book. A shame because it was an extremely nice pool, apart from that rule.
2023-12-11
CPAlan
The hotel is very close to Luohu railway station, the central area, everything is convenient. I've been living with my colleagues on business several times.
2023-12-03
casual
Ok
2023-11-11
ionwu
The hotel is really good. The service is very good. The room is clean and bright. I forgot to take photos. It's very convenient to travel around
2023-11-07
davejc
hotel location is very good. main entrance hall at the ground floor reserve a very large area for tea and coffee customers to sit, you pay for drinks when enter. only about several seats available at one of the small corner for free if you would like to meet your friends over there. main gate entrance steps are slippery, it will be much better if covered with carpets. the dim-sum restaurant on the first floor serves good food, average costs US15.- per head. plenty bell boys available almost all the time, carrying large bags is not a problem.
2023-11-06
Eiffel_liu
Everything is OK, but the network speed is really too slow and it's easy to break the line.
2023-11-02
suetsuetcat
Quite satisfied
2023-11-01
apple66581234
Good service attitude, spacious and bright rooms, very good
2023-10-30
js5488
Good and convenient place and neat and clean
2023-10-29
panandy
This is my first choice hotel. It is handy to the Luo Hu border control point (about 500 metres). It is an easy level walk to the border control point. The staff are very friendly and always ready to help with luggage, directions etc. Most of them speak English.
2023-10-20
ggcici
That's good
2023-10-14
netwjx
Staff was really helpful, kind, patient. Despite the heat, we felt cold (we werent feeling well), and when the aircon system didnt spit out enough heat, they provided an additional heater immediately. They even offered to make us ginger soup to get well. When we needed a taxi, they called one and when it came late, they explained patiently why it is better to wait for the taxi they ordered than try to find one on the street since the hotel is in an area where there arent so many taxis. Food was great, breakfast had all the stuff westerners (and others) like, and they served fresh ground coffee. The small shop has a wide variety of goodies (though expensive) and is open in the evenings, too. Rooms and facilities were clean and the room didnt smell of smoke at all.The whole hotel looks neat including from the outside (kind of European looking).
2023-10-07
e00916172
Often check in, feel very convenient, very warm
2023-10-05
my_always
It's a great hotel with convenient transportation. The surrounding area is very prosperous and the hotel facilities are very clean
2023-09-28
viperbite
An old shop with old interior decoration and sufficient room area. There are construction sites around. The environment is not good. The only advantage is that it is very close to the pass and can be reached within 10 minutes' walk.
2023-09-09
ice_mamengxue
Very ordinary, too old
2023-09-07
ramon22
Great discounts were given when renewing the room, and the service was good!
2023-09-06
roro276537861
So-so
2023-09-03
jerry2002
Perfect. Thank you very much. Health service eating OK
2023-08-29
Alan313
In Luohu, the surroundings are very lively, but the hotel is a little old.
2023-08-15
mengjianli
The location was good, but the service attitude was average.
2023-08-14
dongsuperbug
The location is very good. I'll stay next time
2023-08-10
lenti
It's OK. The facilities are a little old
2023-08-03
a745130154
??…… Sometimes we can't play together????! That's what I want to say, but not yet
2023-08-01
rucieryi
The service and facilities were OK, the room would be better if it was early
2023-07-21
E01186256
comfortable
2023-07-16
swimmingcrab
Facilities are slightly inconvenient
2023-07-14
Tammy only only
The service facilities are good, but they are a little old
2023-07-13
dadawoo
It's a very good hotel with affordable prices. It's impossible to go shopping around. There are many places to eat and convenience stores. There are all kinds of shopping and entertainment. I'll stay next time.
2023-07-13
dengone
So-so! I feel breakfast is too bad!!! Breakfast is terrible!
2023-07-10
Lante
nice to.stay amd.work......
2023-07-09
dawnsun
Hand washing and bathroom are in the same space. The toilet is wet after bathing. The design is unreasonable!
2023-07-09
ltmws
I live here every time I'm on business in Shenzhen, but it's noisy to build subways around
2023-07-08
endyx
It's OK. The location of the hotel is good and it's convenient to travel.
2023-07-03
alexbong
No complimentary breakfast, the price is not cheap!
2023-07-02
saturnxv
Convenient transportation, reasonable price, front desk service is first-class
2023-07-01
marcojo
All aspects of the hotel are very good, if only the front desk could be more flexible. At the time of check-in, a male receptionist stood there and didn't come to check in. Another female receptionist didn't help us check in after other guests. We were waiting in line there and asked her if she could check in, so she came to help us. When checking out, a man and a woman discussed the new version of RMB in a corner the day before yesterday. They looked up and down, but they couldn't see any guests waiting to check out. They asked if they could check out before they came to deal with it.
2023-06-29
pangding200
I'm used to living all the time
2023-06-29
e00042669
It's close to Luohu port and railway station. It's convenient to go to Hong Kong and close to the business district. It's convenient to shop and eat. The facilities are a little old, but the sanitation is OK!!! In terms of service, I encountered common problems in general hotels and consumption problems in the room!! Not clear, not clear!! so much trouble!!! Fortunately, the front desk of the hotel is quite reasonable and has been properly solved!!! But this kind of problem will still be a headache!!! Hope to improve!!!
2023-06-29
e02439365
It was a great joy to appreciate to the luxury suite when the superior rooms were full, but there were only two bath towels, not even facial towels. How to wash your face in the morning? It's no use having so much furniture for such a big room.
2023-06-23
babybearpan
The hotel upgraded the deluxe standard room for free. Thank you very much!
2023-06-23
onetown
not so bad
2023-06-20
ares31612534
It's close to Lo Wu port. It's very convenient to work nearby and from this port to Hong Kong! Third floor danguixuan Shenzhen head office
2023-06-19
ABC640902
There was a musty smell in the room, and the room on the elevated side was very noisy.
2023-06-16
isabellafairy
Good services and friendly staffs. Will recommend both for business travel.
2023-06-15
CAO.JUN.
Convenient location. There are few kinds of breakfast and the restaurant area is too small.
2023-06-15
ritasong81
The surrounding traffic is not very convenient, and it is easy to be blocked by taxi. The hotel gym is slightly smaller and breakfast is average.
2023-06-11
ppmppm
The hotel is very good
2023-06-07
yuren2001
The hotel is very close to the international trade, Luohu port and railway station. It is very convenient to travel. The service of the old hotel is still very warm. I like it. I'll check in next time.
2023-06-04
cris.lin
The hotel is very old, which is close to the railway station and Luohu port.
2023-06-03
glacier816
When we wrestled together from China.
2023-05-31
leebing519
Very good, very satisfied
2023-05-31
sulin
It's still a hotel with good cost performance in Shenzhen. It's very good
2023-05-30